"Explains in detail every step of the process"
Phoenix has been instrumental in assisting with a very complicated clearance issue I encountered. She is calm, understanding and listens. She explains, in detail, every step of the process, She is knowledgeable and combines her experience with a positive attitude making for a ideal partner in a difficult and trying situation. I am very thankful that I found Phoenix and comforted by knowing I have her as my council as we work to resolve the issue I am contending with.